IESCO New Connection Procedure Online

Wondering how to apply for a new electricity connection in Pakistan? IESCO (Islamabad Electric Supply Company) has simplified the process through its online Electricity New Connection (ENC) system. Here’s a simple step-by-step guide to applying for an IESCO new connection:

IESCO New Connection Process

  1. Fill Out the Online Application Form
    • Visit ENC Website: Start by visiting the ENC website and click on the “Apply” button.
    • Select IESCO: Choose IESCO as your distribution company.
    • Enter Reference Number: Enter your neighbor’s 14-digit reference number; this will automatically locate your subdivision.
    • Select Category and Connection Type: Choose your category (e.g., load up to 15kW for home users) and connection type (e.g., Domestic for home users).
    • Provide Applicant Details: Fill in your details, including your name, father’s name, CNIC number, current address, and mobile number.
    • Submit Application: Agree to the terms, click “Submit,” and note down the provided tracking ID for your IESCO new connection.




Documents Required for New Connection

To complete your application, you’ll need to upload the following documents:
✅ Property document image
✅ Attested CNIC Copy of Applicant
✅ Attested CNIC Copy of Witness
✅ Neighbor’s Bill Copy
✅ Wiring contractor’s test report
✅ Undertaking from the Applicant




Printing and Submitting the Application

  • Print Application: After submitting the form, click on the print button, enter your tracking ID, and print the application form.
  • Submit to IESCO Office: Attach the required documents and submit the hard copy to the nearest IESCO office.

Supported Documents for Electricity New Connection




Timeframes for New Connections

IESCO follows the NEPRA guidelines for providing new electricity connections within specific timeframes:

DescriptionVoltage LevelLoad (kW)Timeframe (Days)
Residential connection up to 400V and load up to 15 kWUp to 400VUp to 1530
Residential connection up to 400V, load > 15 kW but ≤ 70 kWUp to 400V> 15, ≤ 7053
Residential connection up to 400V, load > 70 kW but ≤ 500 kWUp to 400V> 70, ≤ 50073
Connection at higher voltage levels (11 or 33 kV), load > 500 kW11 or 33 kV> 500, ≤ 5000106
Connections at voltage level 66 kV and above, all types of loads66 kV and aboveAny496

Note: The timeframe is calculated from the date of the application’s registration until the consumer is successfully provided with the connection. The standard time limits exclude any duration beyond the control of the distribution company.






Changing Connection Name, Tariff, or Load

Need to change your IESCO electricity meter ownership, tariff, or load? Follow this process:

  1. Change Application Type: Visit the ENC website and click on the “Change” option.
  2. Select Application Type: Choose the type of change you need (e.g., name, tariff, load).
  3. Fill in Applicant Details: Provide your reference number, CNIC, mobile number, and current name.
  4. Provide Additional Details: If changing the name, provide the current and new name. If changing the tariff or load, select the new details.





Documents Required for Changing Name, Tariff, or Load

✅ Attested CNIC Copy of Applicant
✅ Applicant Electricity Bill Copy
✅ Proof of Ownership

Submitting and Printing the Application

  • Submit Application: Complete the application and note the tracking ID for future reference.
  • Print Form: Click on the “Print Form” option, select IESCO as the company, and print the form.
  • Submit to IESCO Office: Attach the necessary documents and submit them to the nearest IESCO office.





Tracking IESCO New Connection

You can track your IESCO new connection application status easily:

  1. Visit the ENC website.
  2. Click on “Track.”
  3. Select “New Connection” or “Change of Name/Tariff/Load.”
  4. Choose IESCO from the dropdown.
  5. Enter your tracking ID and submit.


IESCO New Connection Demand Notice (Print, Pay, and Upload)

After verification, you will receive a demand notice. Here’s how to handle it:

  1. Download Demand Notice: Visit the ENC website, click “Print DN,” select IESCO, and enter your tracking ID.
  2. Print and Pay: Print the demand notice, pay the fee at the designated bank (like Punjab Bank), and upload the paid demand notice online.
  3. Verification and Changes: Once verified, your requested changes will take effect.

IESCO New Connection Bill Check Online

After applying for a new connection, you can check your bill online:

  1. Get your connection reference number from the demand notice.
  2. Visit the IESCO Website website and select “IESCO Bill Online.”
  3. Enter your 14-digit reference number to view and download your bill.

IESCO New Meter Connection Fee

The IESCO new meter connection fee can vary depending on your location. As of the most recent update, the fee was approximately 9,400 PKR. However, this amount may change based on your area.

  • To get an exact fee quote, visit your local IESCO office with your bill as a reference.
  • This process applies to both residential and commercial connections.





To Sum Up

Now you have all the details to apply for a new IESCO connection. You can either apply online or visit your nearest IESCO office to start the process. The ENC system makes the process easier and more efficient, ensuring you stay updated throughout the application journey.

For any additional queries or assistance, feel free to reach out to IESCO or visit the ENC website.

FAQs

What does “CR” mean on an IESCO bill?
“CR” stands for “Credit.” This means you have an advance payment or a credit balance on your account. The credited amount will be adjusted in the next bill.

What is the Consumer Number on an IESCO bill?
The consumer number is a unique identification number assigned to each connection. It helps track billing, usage, and services associated with your account. You can find it on your bill or demand notice.

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